Last Updated: November 18, 2025
This Privacy Policy explains how Country Charms LLC (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit or make a purchase from www.thecountrycharmshop.com (the “Site”). This policy applies to all users of our WooCommerce-powered online store.
By using the Site, you agree to the practices described in this Privacy Policy.
Information We Collect
a. Information You Provide to Us
When you make a purchase, create an account, or contact us, we may collect:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Order details
- Payment information (processed securely by third-party providers; we do not store full credit card numbers)
b. Information Collected Automatically
We automatically collect:
- IP address
- Device details
- Browser type
- Pages viewed and time spent on the Site
- Referring/exit pages
- Cookies and similar tracking technologies
c. Cookies & Tracking Technologies
We use cookies to:
- Enable shopping cart and checkout functions
- Improve user experience
- Analyze site performance
- Provide personalized marketing
Tools include:
- Google Analytics
- Facebook Pixel
How We Use Your Information
We use your information to:
- Process and deliver orders
- Manage accounts
- Communicate about orders
- Provide customer service
- Improve website performance
- Prevent fraud
- Send promotional emails (with consent)
- Comply with legal obligations
How We Share Your Information
We do not sell your information.
We may share data with:
- Payment processors
- Shipping carriers
- Email and hosting providers
- IT and security services
- Marketing and analytics tools (Google, Facebook)
We may also disclose information to comply with legal requirements or as part of a business transfer (e.g., sale, merger).
Payment Processing
Payments are processed through secure third-party gateways.
We do not store full credit card details.
Data Retention
We retain personal information only as long as necessary for:
- Order fulfillment
- Legal and tax obligations
- Business record-keeping
You may request deletion of your information unless legally restricted.
Your Rights
You may:
- Request access to your personal information
- Ask us to correct inaccurate data
- Request deletion of your information
- Opt out of marketing emails
- Restrict certain uses of your data
To make a request, contact:
info@thecountrycharmshop.com
Children’s Privacy
We do not knowingly collect personal information from children under 13.
Third-Party Links
We are not responsible for third-party website privacy practices.
International Visitors
Your information may be processed in the United States, where privacy laws may differ from yours.
Updates to This Policy
We may update this Privacy Policy. The “Last Updated” date will reflect any changes.
Contact Us
For questions or privacy requests:
Country Charms LLC
Email: info@thecountrycharmshop.com
Website: www.thecountrycharmshop.com
Location: Virginia, United States